CTL Europe’s BC Communications Platform
Key to the effectiveness of disaster recovery, as part of BCM, is the
communication process.
A communication system that allows you to communicate with key
stakeholders such as customers, the board, employees, your PR/media
agencies, suppliers, and the local community etc. is essential to rapid
recovery. Equally important is the speed with which you can marshal these
groups in a crisis, starting with your BCM team.
Managing inbound contact is also vital, and ensuring that you are able to
keep your lines of communication open during a disaster should be treated as
essential. The losses that businesses suffer during telephony outages can be
significant and the damage to your reputation, permanent.
The SmartDesk advantage in DR communications
CTL Europe partners with the communication solutions specialist SmartDesk to
support your BCM framework and provide a communications platform, helping
secure your long-term survivability following an incident.
At the platform’s core is an innovative messaging engine that enables you
to bring immediacy, clarity, accountability, auditability, control and
communication to individuals, teams and organisations - at a time when they
most need it.
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BC Communication Solutions include: |
| Instant mass,
targeted multichannel messaging |
| State-of-the-art IT
and telephony systems, including support |
| On-call personnel
management system |
| Staff contact and
acknowledgement service |
| Personnel location
tracking via mobile |
| Call scheduling and
triggering technology |
On average, it costs organisations £52,600 per hour of downtime
Call us
on 020 8002 0000 to discuss your requirements.
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