CTL Europe - Wembley recovery centre and services including IT support Call centers
Your Customer Services & IT outsourced. In One.
CTL's Wembley Recovery Centre
Putting the 'recovery' in disaster recovery

CTL Europe’s Disaster Recovery Centre

Our DRC (disaster recovery centre) is a hi-tech contact centre open 24 hours every day of the year.

With fully equipped offices and meeting rooms, we offer a flexible, scalable and cost effective workplace recovery solution to rapidly get your business back on its feet.

CTL Europe’s Wembley, North London recovery centre offers leading IT systems and telephony plus managed support in a secure environment, as well as the option for your business to operate 24/7. This could be particularly helpful in accommodating the potential increase in inbound contacts.

The recovery space is equipped with printers, fax machines, stationery packs and storage facilities. Kitchen facilities, canteen space, vending machines and daily food deliveries are also available.

What differentiates us from other recovery centres is the access we offer to intelligent communication applications. These will enable you to communicate with all your stakeholders, including customers, within seconds – when seconds count.

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CTL’s recovery centre ensures a rapid return to full operation
Configurable for a wide variety of operations and requirements
State-of-the-art IT and telephony systems, including support
Intelligent communication tools
Scalable, modular call centre podiums
24/7 contact centre secure access
Open plan with private meeting rooms
Hot desk facility to support multiple teams and operations
Virtual PA and phone answering service
Two tube stops from Central London with excellent transport links and parking

Call us on 020 8002 0000 to discuss your requirements.