IT support wherever, whenever you need it
Everyday life has become
dependent on the ubiquity of technology. Whilst we marvel at the latest
developments, technology often has its frustrations. For businesses this can
be crippling, which is why the need for bespoke and scalable technology
support has never been more important.
Our goal is
to reduce your workload, so you're able to focus on what you're best at. We
look for new efficiencies in how to run your IT with a view to generating
significant savings. And we can provide a fully dedicated service, support
and trouble-shooting package to keep your critical IT systems and operations
performing 24/7 - and your end users happy.
To achieve this, we tailor these services specifically to your requirements:
| Connectivity &
Configuration |
|
| Application Support -
including email integration on BlackBerrys and Nokia |
|
| Remote Server
Monitoring/Support |
|
| Remote Desktop
Management |
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| Secure Operations |
|
| Web Enabled Support
Systems |
|
| Firewall/Network
Management |
|
| Anti-virus and SPAM
Protection |
|
| Fixed Line and VoIP
telephony support |
|
| ISDN support |
|
|
Some key capabilities underpin all we do |
|
| Best-of-breed
technologies, incl. SmartDesk communication solutions |
|
| 11 years' technical
expertise |
|
| 85% 'First Time
Fix'(FTF) support model |
|
| Certified industry
qualifications - CCNA, MCSE, CCNP, CNE, Dell and HP
accreditations |
|
| Bespoke training
capability: 'Train the Trainer' |
|
| Indepth skills incl.
hardware, software, configuration and telephony |
 Download
the IT Support PDF
|
